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Support for Home-based Learning

Non-Technical Issues
For Non-Technical issues, please email to the subject teachers for clarifications.

Technical Issues

School Operating Hours

During school operating hours, students should contact the School-based Helpline for SLS queries including all SLS access matters such as password reset and unlocking of accounts,
Students should email their subject teachers on queries about lesson assignments.

School-based Helpline: 62527966(Pri), 9730 2341 (Sec)
Mondays – Fridays: 8:00 am – 4:00 pm

For other matters, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.

Non-School Operating Hours

Students can only contact the SLS Helpdesk outside the school operating hours.

SLS Helpdesk: 6702 6513

Mondays – Fridays: 4:00 pm – 9:00 pm
Saturdays: 9:00 am – 9:00 pm
*Closed on Sundays & Public Holidays

Alternatively, students can email the SLS Helpdesk at helpdesk@sls.ufinity.com. When emailing the SLS Helpdesk, they should include their full name, name of school and form class.

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